Includes documentation, e-mail/Discord/Google Meet support, bug fixes, updates and feature-requests till the license expires.
- Do we get updates and bug fixes for the upcoming releases?
- Brute Ratel licenses are by-default for a single year until purchased for multiple years. The license includes email and discord support and all future updates till the license expires
- How do we report bugs or request feature updates?
- Brute Ratel has an official discord channel where customers can provide bug-report or feature-request. Support is also provided over email
- Do you offer multi-year licenses? How does license renewal work?
- We do offer multi-year licenses. The multi-year plans differ on the basis of number of users. Please reach us by email for an exact pricing. Multi-user licenses are protected from any price change till their license expires
- Do you provide discounts for bulk orders?
- We do not provide any discounts on the product
- What types of payment do you accept?
- We currently accept payments via Bank wire transfers only in order to verify that the payment is coming from a legitimate source
- Do you sell Brute Ratel to individuals?
- Yes. We do. But due to the nature of the software, we only sell the product to registered companies and individuals with an official business email address/Domain after verifying the business registration and the person's work history
- What can I use Brute Ratel for?
- Dark Vortex does not authorize the use of Brute Ratel for anything other than authorized penetration testing assessments. If we find that the software is being used for malicious activity, we reserve the right to cancel the license and provide help to law enforcement.
